Terms and Conditions
These Terms and Conditions govern your use of the Sense It Technologies website, products, and cloud services. By using them, you agree to these terms.
1. Use of the website
You may use this website for lawful purposes and to learn about, purchase, or access our products and services. You may not misuse the website, interfere with its operation, attempt unauthorised access, or use it in a way that infringes the rights of others.
2. Products and cloud services
Sense It products and cloud services provide monitoring, alerts, reporting, and related functionality. They must be installed, configured, maintained, and used according to the supplied instructions and are not a substitute for appropriate human oversight, safety procedures, or regulatory compliance.
3. Customer responsibilities
You are responsible for providing accurate account and contact information, protecting your login details, maintaining compatible connectivity and equipment, configuring alert thresholds and recipients correctly, and responding appropriately to alerts. You must promptly notify us of suspected unauthorised use or security issues.
4. Service availability
We aim to keep our website and cloud services available and reliable, but do not guarantee uninterrupted or error-free operation. Availability may be affected by maintenance, connectivity, mobile networks, third-party providers, power failures, or events beyond our reasonable control.
5. Intellectual property
The website, software, documentation, branding, and related content are owned by or licensed to Sense It Technologies and are protected by applicable intellectual property laws. No ownership rights are transferred to you, and you may not copy, modify, distribute, reverse engineer, or commercially exploit them except as permitted by law or agreed in writing.
6. Limitation of liability
To the maximum extent permitted by law, Sense It Technologies is not liable for indirect, incidental, special, or consequential loss, or for loss caused by service interruptions, delayed or missed alerts, incorrect configuration, connectivity failures, or reliance on monitoring data. Nothing in these terms excludes liability that cannot lawfully be excluded.
7. Privacy
Our collection and use of personal information is described in our Privacy Policy, which forms part of these terms.
8. Email, WhatsApp, and SMS notifications
If you opt in, you may receive transactional email, WhatsApp, or SMS notifications relating to your account, shipments, device alerts, and services. Message frequency varies according to your account activity and the services you use. Message and data rates may apply.
These notifications are intended to facilitate the delivery of our services and are not promotional or advertising messages.
We do not sell, rent, or share your mobile phone number or email address with third parties or affiliates for their marketing or promotional purposes. You may opt out at any time by following the unsubscribe instructions in a message, such as using an unsubscribe link or replying STOP where applicable, or by contacting our support team. Opting out may prevent you from receiving service-related notifications.
9. Changes and contact
We may update these terms by publishing a revised version on this page. If you have questions, contact us at [email protected].